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At Outwell Sales, we are committed to protecting your privacy and ensuring the security of your personal information. As specialists in premium family camping equipment, we understand the importance of trust when shopping online for your outdoor adventures. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at buyfurniturecamp.com.

1. Information We Collect

To provide you with our products and services, we may collect the following types of information:

  • Personal Identification Information: Name, email address, phone number, shipping/billing address, and payment details when you make a purchase.
  • Order Information: Details about the camping equipment you purchase, including tent sizes (from compact 2-person to spacious 9+ person models), awning packages, accessories, and other products.
  • Technical Information: IP address, browser type, device information, and browsing behavior on our site.
  • Communication Data: Records of your interactions with our customer service team at [email protected].

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders for camping equipment, including tents, awnings, and accessories
  • Provide customer support for your outdoor gear purchases
  • Improve our product offerings and website experience
  • Send order confirmations and shipping updates (via our warehouse at 93 Donegall Pass, Belfast)
  • Detect and prevent fraud, particularly for international transactions (excluding some Asian and remote areas)
  • Comply with legal obligations related to your purchases

3. Data Sharing and Disclosure

We may share your information with:

  • Payment Processors: To securely process transactions via Visa, MasterCard, JCB, or PayPal
  • Shipping Providers: To deliver your camping equipment, especially for orders qualifying for free EMS shipping over £50
  • Service Providers: Companies that help us operate our website and business (with strict confidentiality agreements)
  • Legal Authorities: When required by law or to protect our rights

We never sell your personal information to third parties.

4. Data Storage and Security

We implement military-grade security measures to protect your information:

  • 256-bit SSL encryption for all transactions
  • Secure storage of customer data with limited access
  • Regular security assessments of our systems

While we implement these robust measures, no online transmission can be guaranteed 100% secure.

5. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your personal information (subject to legal requirements)
  • Object to certain processing activities
  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies to:

  • Remember your preferences when browsing our tent and awning selections
  • Analyze site traffic to improve the shopping experience
  • Facilitate the checkout process for your camping equipment purchases

You can control cookies through your browser settings, though this may affect website functionality.

7. International Data Transfers

As we serve customers globally (excluding some Asian and remote areas), your information may be transferred to and processed in countries outside your own. We ensure all transfers comply with applicable data protection laws.

8. Changes to This Policy

We may update this policy periodically. The “Last Updated” date at the top indicates when revisions were made. We encourage you to review this policy occasionally.

9. Contact Us

For questions about this Privacy Policy or your personal data:

Email: [email protected]
Postal Address: Outwell Sales, 93 Donegall Pass, Belfast, GB CH5A 6TG

From our family to yours, we’re committed to protecting your privacy as you prepare for your outdoor adventures with our premium camping equipment.