Term and Conditions

Last Updated: [Insert Date]

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is available to customers worldwide, excluding certain Asian countries and remote regions as specified. You must be at least 18 years old or have parental consent to make purchases.

1.2 Content Ownership

All content on buyfurniturecamp.com, including text, images, logos, and product designs, is the property of Outwell Sales and protected by intellectual property laws. Unauthorised use is prohibited.

2. Product Information

2.1 Product Descriptions

We strive for accuracy in describing our camping equipment, including tent dimensions (170cm-295cm height ranges), capacities (1-2 man through 9+ man tents), and accessories. However, minor variations may occur.

2.2 Product Availability

All items are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

3. Ordering and Payment

3.1 Order Process

Orders are processed within 1-2 business days (excluding weekends/holidays). You’ll receive an order confirmation email with details.

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. You agree to provide current, complete payment information.

3.3 Pricing

Prices are in GBP and inclusive of VAT where applicable. We reserve the right to adjust prices due to market conditions or errors.

4. Shipping and Delivery

4.1 Shipping Options

We offer:

• Standard Shipping: £12.95 via DHL/FedEx (10-15 business days after dispatch)
• Free Shipping: For orders over £50 via EMS (15-25 business days after dispatch)

4.2 Delivery Responsibilities

You are responsible for:

• Providing accurate delivery information
• Any customs fees or import taxes for international orders
• Inspecting goods upon delivery and reporting damages within 48 hours

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of delivery for unused items in original condition with tags attached. Non-returnable items include:

• Unpackaged or used Air Awnings/Air Tents
• Opened Awning Carpets & Flooring
• Any tent packages with broken seals

5.2 Return Process

Contact us at [email protected] within 15 days to initiate returns. You must:

• Obtain a Return Merchandise Authorization (RMA) number
• Return items to: Outwell Sales, 93 Donegall Pass, Belfast, GB CH5A 6TG
• Cover return shipping costs unless the return is our error

5.3 Refunds

Refunds are processed within 5-10 business days after we receive and inspect returns. Original shipping costs are non-refundable.

6. Customer Responsibilities

• Provide accurate information when creating accounts and placing orders
• Protect your account credentials
• Use products as intended (camping equipment is not designed for permanent dwelling)
• Follow all safety instructions provided with products

7. Limitation of Liability

Outwell Sales shall not be liable for:

• Any indirect, incidental, or consequential damages
• Issues arising from improper product use
• Delivery delays caused by third parties or unforeseen circumstances
• Any losses exceeding the purchase price of the item in question

8. Dispute Resolution

Any disputes shall first attempt resolution through our customer service team. Unresolved disputes may be subject to the jurisdiction of courts in Belfast, UK.

9. Policy Changes

We may update these terms periodically. Continued use of our site after changes constitutes acceptance of the new terms.

10. Contact Information

For questions about these Terms and Conditions, please contact us at:

Outwell Sales
93 Donegall Pass
Belfast, GB CH5A 6TG
Email: [email protected]